2024Mackler5K-FAQ

When:
Sunday, November 3, 2024
Where: Temple Beth El, 301 Possum Park Rd, Newark, DE

Our ALS United Mid-Atlantic Staff are here to help! For questions about registration, event details, or fundraising, contact Chris Albright at CAlbright@alsmidatlantic.org.

 

REGISTRATION


Q: How do I register?
A: You can register online in three ways:
  1. Join a Team -- If you are joining an existing team that a friend started, you can search for your team and register yourself here.
  2. Start a Team-- If you plan to captain a new (or new to 2024) team, get started here.
  3. Join as an Individual -- If you are signing up on your own, you can get started here.

Q: What are the costs involved?
A: There is a $30 registration fee for adults and a $20 registration fee for participants under the age of 17.

Q: My friends might start a team, can I register as an individual now and switch to their team later?
A: Of course! We can easily move you onto a team if you choose. Just email us at Events@alsmidatlantic.org.

Q: Do I have to join a team?
A: Nope. You can participate as an individual – or on a team! Whatever works best for you.

 

EVENT LOGISTICS


Q: When does the 5K start?
A: The 5K will officially begin at 1:00 PM on 

Q: Is there a deadline to register online? Can I register at the event?
A: Online registration ends on Satuday, November 2, at 12:00 PM. Day-of registration is $35.

Q: Where will parking be located and is there a cost?
A: Parking is available at Temple Beth El.

Q: What if my family or friends want to join me?
A: Your family and friends are more than welcome to join you! Encourage them to join your team or make a donation to your fundraiser!

 

FUNDRAISING AND FINANCIAL


Q: How do I turn in donations made by cash or check?
A: Please download the donation form and include it to ensure we give your team full credit for your fundraising efforts. You can mail your donations to the ALS United Mid-Atlantic office:

ALS United Mid-Atlantic
Attn: ALS United Walk
1015 Virginia Drive, Suite 110
Fort Washington, PA 19034

Q: Is it safe to mail cash?
A: It is NOT safe to mail cash. If you would prefer to convert it to a check to mail to the office, please include the donation form so that we can mail acknowledgement letters to your supporters.

Q: What if my donors need a receipt?
A: All people who make an online donation via our website will receive an email confirmation that can be used for tax purposes. Those who send checks valued $100 or more will receive a thank you letter by mail that can be used for tax purposes. If you have a donor who needs a receipt, please let usknow and we will be happy to provide one. Also, if you turn in donations within 2 weeks before or after the event, please let us know if one of those donors needs a receipt.

Q: Where does the money go?
A: We work hard to make sure every dollar you donate has maximum impact on the fight against ALS. From patient programs to cutting-edge research, your fundraising efforts will never go to waste. We pride ourselves in functioning with a high standard of efficiency.

 

YOUR PERSONAL PAGE


Q: What is a Personal Page?
A: Your Personal Page is an online promotional tool to use when asking your friends and family to join your team or make a donation. Once you're registered, a personal page is automatically created for you. You can customize this page with photos and your personal story by logging into your Participant Center. Our staff is here to help you every step of the way.

Q: How do I log in to my Personal Page?
A: To log in to your personal page, you will enter your username and password into the Participant Center Login Area at the top right of the Ride’s website. Once you’ve entered your username and password, you will be taken to the homepage of your Participant Center.

Q: What if I forget my username or password?
A: If you do not remember your username that you set up during registration, just contact our staff and they can look it up for you. If you do not remember your password, the link under the login area will help you reset your password – or you can always give us a call!

Q: Do I have to change my Personal Page?
A: You don't have to, but we know from experience that the participant’s personal touch makes the page more compelling to prospective donors. Be creative and have fun with it. Please know we are here to help you do this.

Q: How do I change my personal fundraising goal?
A: Log in to your Participant Center. At the top of that page, you'll see your current goal and a link to change it directly below it. Or you can contact us and we can do it for you.

Q: How can I see who has donated on my behalf?
A: Log in to your Participant Center. Click the Progress tab at the top of the page, then scroll down to view your donor list. You can also download a list of your supporters from this page.

Q: How can I see who is on my team?
A: Log in to your Participant Center, then click on “View Team Roster” from the navigation on the right side of the page.